911 Website: How to Design a Crisis/Emergency Web Template for Your Institution

(65 minutes – recorded on May 7, 2008)

In this webinar, offered by Higher Ed Experts, I explained why every higher education institution should prepare a crisis web template and how Virginia Tech’s made a big difference on April 16, 2007. I also walked through the steps necessary to build a best-of-breed crisis website. Learn more ››

From the Inside Out: Lessons Learned in Crisis Web Communications after the Virginia Tech Tragedy

(69 minutes – recorded on July 10, 2007)

In this webinar, also offered by Higher Ed Experts, I provided an insider look at Virginia Tech’s Web communications after the tragedy, helping every institution understand what happened and prepare for the unthinkable and the unplanned. Learn more ››

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